Enterprise Intelligence

Enterprise Intelligence
for Facility Management

Ask your operations. Understand what matters.

IQQRA brings conversational intelligence, operational analytics, asset intelligence and voice interaction into the SmartFM ecosystem — turning facility operations into answers you can understand and decisions you can act on.

Discover Nano AI
ASK AIIntelligence Active
Scroll

The Facility Intelligence Gap

Facility systems capture what happened.
Understanding what matters still takes time.

01

Operational data is everywhere

Assets, work orders, maintenance, complaints, SLA, contracts, workforce and audits generate operational information across every facility.

02

Insight remains fragmented

Teams still move between modules, reports, dashboards, spreadsheets and people to connect the operational picture.

03

Decisions arrive after the signal

Recurring failures, SLA exposure and workload issues often become obvious only after they become operational problems.

IQQRA turns the operating record into an intelligence layer.

Platform

From System of Record
to System of Intelligence

SmartFM

Operational System of Record

operational context
IQQRA AI

Enterprise Intelligence Layer

ASK AI

Facility Data Intelligence

Nano AI

Facility Voice Intelligence

SmartFM records the operation.

IQQRA understands the operation.

Two Intelligence Experiences

Two Intelligence Experiences.
One Facility Context.

ASK AI

Facility Data Intelligence

Ask your facility operations naturally — from exact operational retrieval to deeper analysis and asset-level intelligence.

Retrieve
Fast ASK

Exact operational answers

Analyze
Advanced ASK

Business analysis + intelligence

Understand
Asset Lens

Object-centric intelligence

Nano AI

Facility Voice Intelligence

Turn natural conversations into structured facility-service interactions — understanding context and connecting to SmartFM.

Listen

Understand natural facility descriptions

Resolve

Match context to facilities and assets

Interact

Create tickets and trigger workflows

Intelligence in Action

See how IQQRA moves from a natural question
to operational evidence.

ASK AIFM Manager

Which facilities need attention today?

AssetsBDMPPMSLA

3 facilities require management attention

Why is Terminal A2 the highest priority?

71% of current SLA exposure is concentrated in HVAC-related work orders. Three have exceeded normal resolution duration and four remain unassigned.

Terminal A2High Attention
  • · 9 SLA-risk work orders
  • · 4 unassigned
  • · 2 recurring HVAC issues
Residential High RiseModerate
  • · 6 repeated breakdowns
  • · 4 overdue maintenance activities
Commercial Block CLow
  • · 2 pending inspections
  • · 1 escalated complaint
SmartFM LiveAnalyzed · just now

Facility Data Intelligence

Ask your facility operations.
Get answers you can understand.

From exact operational retrieval to deeper analysis and asset-level intelligence — ASK AI adapts its response to match the complexity of your question.

Fast ASKRetrieve

What is the total number of active equipment records?

3,029 active equipment records

SmartFM DataAssetsSynced · 6 min ago

List the top 5 localities

LocalityCount
Doha2,122
Airside Area842
Location 1442
Terminal A1240
Terminal A2161
Advanced ASKAnalyze

Why did reactive maintenance increase this month?

Reactive maintenance increased 31% month-over-month. The primary drivers were HVAC (+18 work orders) and Electrical (+9 work orders). 74% of the increase originated from 5 recurring assets, suggesting systemic reliability issues rather than isolated incidents.

Reactive MoM

+31%

HVAC Increase

+18

Electrical

+9

Recurring Assets

5

Breakdown by Category

HVAC
18
Electrical
9
Plumbing
4
Civil
3
Other
2
SmartFM DataWork OrdersAssets1,847 work orders analyzed

Asset Intelligence

From an asset barcode
to its operational intelligence.

Asset Lens brings identity, maintenance, lifecycle, reliability, work-order and cost context into one dedicated view.

1

Identify

Scan barcode or search by asset ID

2

Understand

View identity, location, classification and status

3

Maintain

Access maintenance history, work orders and schedules

4

Measure

Review reliability metrics, cost and lifecycle data

Asset Lens
Watch

AHU-T2-04

Air Handling Unit · Terminal A2, Level 2

Asset ID

AHU-T2-04

Type

Air Handling Unit

Manufacturer

Carrier

Model

39HQ Series

Location

Terminal A2, Level 2

Status

Operational

Maintenance

Total Work Orders

47

Open Work Orders

3

Last PPM

2026-08-12

Next PPM Due

2026-09-12

Breakdowns (Q3)

12

Reliability

Condition

Watch

Breakdowns (YTD)

28

MTBF

13 days

Downtime (YTD)

84 hours

One asset. Its operational story.

Facility Voice Intelligence

When the easiest interface
is a conversation.

Nano AI enables users to interact with Facility Management workflows naturally — understanding service context, guiding conversations and connecting ticket/status interactions back to SmartFM.

Nano AI
Voice Active

Caller

Hey, the AC in the main boardroom is completely dead. It's getting really hot and we have a client meeting in 10 minutes.

Nano AI

I've pulled up the Main Boardroom on Level 3. The ambient sensor confirms a temperature of 26°C. Should I log an urgent P1 ticket for the HVAC team?

Caller

Yes, please do. Tell them to hurry.

Nano AI

Done. Ticket BDM-19284 is logged as Priority 1 and dispatched to the on-site technician. They'll be there shortly.

BDM-19284P1

Building

HQ Tower

Level

Level 3

Space

Main Boardroom

Category

HVAC

1

Speak

Natural language input

2

Understand

Facility context resolution

3

Resolve

Location and asset matching

4

Confirm

User verification

5

Interact

SmartFM ticket creation

SmartFM Interaction

Every Nano AI conversation connects back to SmartFM — creating tickets, resolving status, and interacting with existing workflows within the governed operational system.

Facility-Native Intelligence

Not adapted to Facility Management.
Built around it.

IQQRA begins with the operational relationships that define Facility Management.

Assets

3 connections

Work Orders

3 connections

PPM

3 connections

BDM

3 connections

Facilities

3 connections

SLA

3 connections

Contracts

3 connections

Employees

3 connections

Facility Audits

2 connections

Space Booking

1 connections

FacilityAssetWork OrderSLATechnician

How It Works

Intelligence grounded
in operational truth.

1

Natural Language / Voice

2

Facility Semantic Understanding

3

SmartFM Operational Context

4

Structured Data + Live APIs

5

Deterministic Analytics

6

Intelligence

TextTableGraphDashboardVoice

Domain-Grounded

Built specifically for Facility Management semantics, relationships and operational workflows.

Data-Grounded

Every answer traces back to SmartFM operational data — verified, sourced and governed.

Deterministic Analytics

KPIs, comparisons and calculations use deterministic logic — not model approximation.

Multimodal

Results adapt to the question — text, tables, graphs, dashboards, or voice confirmation.

Use Cases

Real Facility Operations.
Intelligent Answers.

Before IQQRA

Performance is fragmented across reports, dashboards and operational modules. Building a full picture requires time, manual effort and cross-referencing.

With IQQRA

Ask which facilities need attention and why. Receive a prioritized operational picture with evidence, trends and actionable recommendations.

Example query

Which facilities need attention today?

Enterprise Trust

Operational intelligence
needs operational control.

IQQRA augments SmartFM operational workflows. It does not replace the controls that govern them.

SmartFM as System of Record

All operational data flows from SmartFM — the governed, auditable Facility Management platform.

Role-Aware Interaction

Intelligence respects the role structure and access controls defined within SmartFM.

Deterministic Calculation

KPIs, comparisons and operational metrics use deterministic logic — not model approximation.

Data Provenance

Every answer shows its source, scope, freshness and record count. Numbers are traceable.

Governed Actions

Any action triggered through IQQRA follows SmartFM workflows and approval structures.

Deployment Flexibility

IQQRA is designed for enterprise deployment within existing infrastructure boundaries.

SmartFM Foundation

Built on a real Facility Management operating system.

IQQRA isn't an AI layer searching for a use case. It is intelligence built around operational Facility Management context.

FacilitiesAssetsMaintenanceSLAContractsWorkforceWorkflows

Turn Facility Management data
into Facility Management intelligence.

See how IQQRA can bring conversational intelligence, operational analysis, asset intelligence and voice interaction into your SmartFM environment.